Clarity
Help organize thoughts and find mental clarity when feeling confused or overwhelmed.
Best when: Spinning on a decision or can’t quite name what’s bothering you
FAQ
How Ella, Brain, and modes fit together
Straight answers about the product — what modes do, how Brain remembers, and what each plan includes.
The seven modes
Not seven different bots — seven ways the same Ella can show up. Pick the lens that matches how you are arriving.
Reflective modes
Processing, clarity, emotions, and honest reflection
Reflection
Process complex emotions and explore beneath the surface of your experiences.
Best when: Sitting with something heavy and tracing the pattern beneath it
Honesty
Have direct conversations about difficult emotions like grief, anger, or disappointment.
Best when: You want direct pushback on grief, anger, or hard truths
Observer
Gain balanced perspective without judgment when feeling conflicted or overwhelmed.
Best when: You’re too close to the situation and need a neutral read
Wisdom
Connect experiences and extract meaningful insights for personal growth and development.
Best when: Connecting threads across experiences to see what sticks
Forward modes
Momentum, goals, energy, and next steps
Uplift
Get encouragement and motivation when feeling low, discouraged, or uncertain.
Best when: Energy is low and you need momentum without toxic positivity
Action
Build momentum and overcome procrastination with practical steps and accountability.
Best when: You know the next step but keep procrastinating on it
Common questions
What is Ella.ai?
Ella is an AI companion you chat with in seven modes — each changes how she responds. Brain remembers what matters across sessions. Tools help you check in, set goals, and build momentum. Insights show patterns over time.
What is Brain?
Brain is your dashboard layer — not a separate chatbot. It surfaces returning context, conversation history, mode patterns, streaks, goals, check-ins, and timeline milestones so you can see what you are building, not just what you said last.
What are the seven modes?
Each mode is a lens on the same Ella — tone, depth, and what she pushes on. See the mode breakdown above for when to use each one. Switch anytime in chat; take the mode quiz if you are unsure.
What are Tools?
Tools are structured actions inside the app — check-ins, goals, journal, breathe, reframe, and more. They feed Brain and Insights so your progress is not trapped in chat history alone.
Is Ella.ai a replacement for therapy or medical care?
No. Ella is for clarity, building, reflection, and self-discovery — not diagnosis or clinical treatment. Use professional care when you need it. In an emergency, contact local emergency services or a crisis line (988 in the US).
How does Ella protect my privacy?
Conversations are encrypted in transit and at rest. We do not sell your personal data. You can export or delete your data from Settings. See our Privacy Policy for full details.
Can I use Ella for free?
Yes. The free tier includes all seven modes and core Brain features with daily limits. Paid plans unlock more conversations and deeper memory. See Pricing for current plans.
How accurate is Ella?
Ella runs on advanced AI with a direct, honest voice. She can be wrong — rate replies in chat to help improve. Brain and Tools give you structured ways to track goals, check-ins, and momentum beyond conversation alone.
What languages does Ella support?
English is fully supported today. We plan to expand language support over time.
How do I give feedback?
Rate replies directly in chat. For account or product questions, reach out through the site or your member guides after sign-up.
What should I do in a crisis?
Ella is not an emergency service. If you or someone else is in immediate danger, call emergency services (911 in the US) or a crisis line such as 988 Suicide & Crisis Lifeline (call or text 988 in the US).
Still have questions?